Frequently Asked Questions
You may place an order or submit a quote by phone, fax, e-mail. Once your order/or quote is placed, one of our account managers will call, email, or fax you a contract for your review. To secure the date of your event and equipment needed, a 50% deposit is required and due at the time of confirmation of your order and signed confirmation of the Rental Agreement is received. If needed, One of our Event Specialists may be available for an on site consultation, their services are FREE!
We will need contact information, pick-up and delivery information, and a list of the equipment needed for your special event.
The prices quoted are for a one-day rental however weekly and monthly rates are available. Please ask for further pricing information. We do not offer pre-set rental packages. All of our rentals are individualized for your needs.
Planning ahead helps ensure equipment availability. If you are planning a large event during the months of May – August or September – December, we advise contracting us 6 months ahead. We understand that guest counts and situations can change. We request that final changes to your order be made 1 week prior to delivery. We will make every effort to meet your needs.
Your order may be placed but it is not reserved until a signed Rental Agreement is received. Changes to an order, increasing or decreasing quantities, can be made up to three days prior to the scheduled delivery date. On site reductions are subject to full rental fees. On site additions are subject to additional delivery fees, if equipment is available.
You may pickup and return your equipment if your order does not include a structural tent stage or dance floor, due to equipment availability.
We accept all major cards, (Visa, MasterCard, and American Express) cash and checks. Our payment policy requires a 50% deposit at time of Contract and copy of Rental Agreement. Full payment is required at least a day prior to your delivery.
Contact Bethel Party Rentals to arrange for a site survey. This will allow us to provide you with the best design solutions, devoted professionalism, and a focus on excellence and quality. CAD diagrams are available per your request to assist with planning your event. Tent proposals must be signed, with deposit payment to secure equipment.
We carry White Aztec frame tents, White Losberger tents , and Clear Losberger tents.
We strongly recommend you request Site Attendants for your event to assist in case of a malfunction.
A Site Attendant is required to be on site through the course of your event until dismissed by the client. They will handle the unexpected situations that may occur in your event. They will close and open walls and can fix any unexpected malfunctions on heaters, lighting, and miscellaneous equipment rented with our company. The Site Attendant is not responsible for bussing tables and does not provide that service.
When requested, a scullery person can be on site throughout the course of your event. The waiter or waitress will bring in service items to the scullery. The scullery will then stack and rack all service items to avoid major breakage, damage, or missing items. Any missing items, breakage and/or damage that take place prior to bussing by BPR employees remains the responsibility of the client.
We deliver to the Aspen, Snowmass, and the Western Slope area.
Deliver fees may vary from city to city based on the location and specific time restraints needed. Delivery and pick up rates are quoted as a round trip fee depending on your location. There is a minimum order amount that must be met before delivery charges are applied. If a more specific time is needed, there will be additional charges. Because our trucks have many deadlines during the day, we do not schedule specific times for all deliveries. If delivery is to your home, we will ask for a place where we can leave the equipment (garage, deck etc.) if you are not home, but we strongly recommend that someone be available onsite for delivery and pick up count to avoid miscount on items or equipment. If the delivery is to a business or venue, we will ask for hours of operations. We are capable of accommodating most situations, including weekends and late nights. Please contact us for further delivery information.
Yes, an emergency line is available for urgent needs at (970-947-9700). You will be prompted to our voicemail that will direct your call to one of our “On Duty Staff”, Urgent situations or needs are considered to be events happening that day or night.
All rental items will be delivered and picked up at a designated location. Our personnel are instructed to neatly stack all items upon delivery. Our equipment arrives in special crates to ensure that it will arrive sanitized and table ready. All items are counted at delivery and again at pickup. All chairs and tables must be broken down and stacked prior to pick up.
Yes, we do. There is an additional charge for these services and they are based on our staff availability. Set up for tents, dance floor, and stage will be included with the labor charge.
Our designed showroom is open year-round and although an appointment is not needed, we do encourage you to make one. Please call today to arrange an appointment with one of our local sales managers.
Pricing is determined by the size and material of each cloth. Our sales representatives are available to assist you during business hours, also Inquiries are welcome by phone, fax and email.